PRE-CONTRACTUAL INFORMATION FORM

Seller Information

Name / Company Name: Mameks Tekstil Sanayi Pazarlama ve Dış Ticaret Limited Şirketi
Address: Anadolu Hisarı, Sine Sokak No:37, 34810 Beykoz / İstanbul
Tax Identification No.: 611006215
MERSIS No.: [.]
E-mail: info@mesele.com.tr
Telephone: +90 216 462 0470

Buyer Information

Full Name: [.]
Address: [.]
Telephone No.: [.]
E-mail: [.]

Product Information

Product Code: [.]
Quantity: [.]
Price: [.]
Notes: [.]

Method of Payment

Payment is made in full by credit/debit card through the Iyzico online payment system.

General Provisions

• The subject of this Pre-Contractual Information Form is the information to be provided to the Buyer in relation to the sale and delivery of the product or products whose characteristics and sale price are specified above, in accordance with the provisions of Law No. 6502 on Consumer Protection and the Regulation on Distance Contracts published in the Official Gazette No. 29188 dated 27 November 2014. The Pre-Contractual Information Form is an integral part of the Distance Sales Contract concluded between the Buyer and the Seller.
• Delivery is made as soon as possible after the availability of stock and the crediting of the price of the goods to the Seller's account. Delays may occur due to force majeure such as natural disasters, adverse weather conditions, etc. The Seller shall deliver the goods/services within 30 (thirty) days from the order.
• Delivery of the goods/services is made to the Buyer at the address requested by the Buyer. If the Buyer requests delivery to a person other than himself/herself or to an address other than his/her own address, delivery shall be made in accordance with such request. Delivery costs are borne by the Buyer. If the Seller has declared on the website that delivery charges will be borne by the Seller for purchases above a certain amount or in certain campaigns, the delivery cost shall be borne by the Seller. Delivery of goods/services is made by courier companies. If the price of the goods/services is not paid for any reason or is cancelled in the bank records, the Seller shall be deemed to be released from the obligation to deliver the goods/services.
• The prices listed and advertised on the website are the sale prices. The advertised prices and offers remain valid until they are updated or changed. Prices advertised for a limited period remain valid until the end of the specified period. However, in the case of price differences due to erroneous entry or failure to update due to technical or systemic errors, the current price to be notified by the Seller to the Buyer shall be deemed valid. If the actual price of the Product differs from the advertised price, the Buyer shall be informed of the actual price. Sale shall be made at the actual price in accordance with the customer's request, or the sale shall be cancelled by the Seller's unilateral notice.
• In distance contracts for the sale of goods, the Buyer may exercise the right of withdrawal from the contract by rejecting the goods, without incurring any legal or criminal liability and without giving any reason, within 14 (fourteen) days from the date of delivery of the product to himself/herself or to the person/entity at the address indicated by him/her, subject to notifying the Seller and in accordance with the provisions and conditions set out in this clause. By accepting this contract, the Buyer is deemed to have been informed in advance about the right of withdrawal.
• Exercise of the right of withdrawal is subject to written notice being given to the Seller by registered mail with return receipt, fax or e-mail within the 14 (fourteen) day period, and to the product not having been used in a manner inconsistent with the provisions on "Products in Respect of Which the Right of Withdrawal Cannot Be Exercised" set out in this contract.
• Where this right is exercised, the invoice for the product delivered to the third party or the Buyer (where the invoice for the product to be returned is issued in the name of a company, the credit note issued by the company must be sent upon return. Returns of orders invoiced in the name of companies cannot be completed unless a "Credit Note" is issued.)
• Products to be returned must be delivered complete and undamaged, together with their box, packaging, standard accessories if any, and any promotional items sent by the Seller.
• The Seller is obliged to refund the total price and documents putting the Buyer under obligation to the Buyer within 10 days at the latest from receipt of the withdrawal notice, and to take back the goods within 20 days.
• Where the value of the goods decreases or return becomes impossible due to a cause attributable to the Buyer's fault, the Buyer shall be liable to compensate the Seller's loss in proportion to his/her fault, and in such case the Seller has the right to refuse to take back the product. Where the use of the right of withdrawal results in the campaign threshold amount set by the Seller not being reached, the discount enjoyed under the campaign shall be cancelled.
• Where the products or product groups supplied by the Seller fall within the provisions set out below, the Buyer may not exercise the right of withdrawal. In such case, any request from the Buyer within the scope of the right of withdrawal may be rejected by the Seller.
  1. a) Contracts for goods or services the price of which is subject to fluctuations in financial markets and which are not under the control of the seller or the supplier.
  2. b) Contracts for goods prepared in accordance with the consumer's requests or personal needs.
  3. c) Contracts for the delivery of perishable goods or goods that may expire.
  4. d) Contracts for the delivery of goods whose protective elements such as packaging, seal, etc. have been opened after delivery and whose return is not appropriate from a health and hygiene perspective.
  5. e) Contracts for goods which have been mixed with other products after delivery and which by their nature cannot be separated.
  6. f) Contracts for books, digital content and computer consumables, data recording and data storage devices supplied in a tangible medium where the protective elements such as packaging, seal, etc. of the goods have been opened after delivery.
  7. g) Contracts for the delivery of periodical publications such as newspapers and magazines, except those supplied under a subscription contract.
  8. h) Contracts for accommodation, transport of goods, car rental, supply of food and drink and leisure or recreation activities to be performed on a specific date or within a specific period.
  9. i) Contracts for services performed in electronic form without delay or for intangible goods delivered to the consumer without delay.
  10. j) Contracts for services in respect of which performance has begun with the consumer's consent before the expiry of the withdrawal period. Cosmetic and personal care products, underwear, swimwear, bikinis, books, copyable software and programs, DVDs, VCDs, CDs and cassettes, and stationery consumables (toner, cartridge, ribbon, etc.) must have unopened, untried, undamaged and unused packaging in order to be returned.
• Turkish law shall apply to the provisions and performance of this contract. Consumer Arbitration Boards and Consumer Courts shall have jurisdiction over disputes arising from the contract. The Buyer may apply to the Consumer Arbitration Board or Consumer Court at the place where he/she purchased the Product or where his/her residence is located, within the monetary thresholds prescribed by the applicable legislation. Istanbul Anadolu Courts and Execution Offices shall have jurisdiction for the final resolution of disputes within the monetary threshold.
• This Pre-Contractual Information Form has been read carefully and accepted by the Buyer in electronic form.